About the program
To prove you have registered on coachdrivers.welcomebreak.co.uk, on the top navigation bar, please click on your name and then profile.
Should you not have an internet connection, please screenshot your profile page and show the screenshot to the in store team!
- Arrive at a Welcome Break location and sign into your account
- Check in on site and collect your code and food voucher
- Select ‘Register Trip’ on the website
- Enter your trip date and code as displayed on the paper provided (Codes are case sensitive)
- Select ‘Submit trip’
- Your trip has been successful!
Please note points expire a year after being issued.
For every visit with 20+ passengers you receive a code worth the following points dependant on where you stop.
|
Location |
Reward Points |
|
Charnock Richard |
5 |
|
Woodall |
5 |
|
Gretna Green |
5 |
|
Hartshead Moor |
5 |
|
Hopwood Park |
5 |
|
Keele |
5 |
|
Membury |
5 |
|
Membury North |
5 |
|
Michealwood |
5 |
|
South Mimms |
5 |
|
Telford |
5 |
|
Corley |
5 |
|
Abingdon |
1 |
|
Birchanger Green |
1 |
|
Burtonwood |
1 |
|
Cardiff Gate |
1 |
|
Gordano |
1 |
|
Fleet |
1 |
|
LFE |
1 |
|
London Gateway |
1 |
|
Newport Pagnall |
1 |
|
Oxford |
1 |
|
Peatree |
1 |
|
Sarn Park |
1 |
|
Sedgemoor |
1 |
|
Warwick North |
1 |
|
Warwick South |
1 |
Unfortunately, if you misplace your code, we are unable to replace it.
We would advise to claim your code as soon as possible.
If you have issues claiming your code, please keep the code safe as we will need this to investigate further.
We are sorry to hear you have had issues registering your code.
'the code entered has already been used' Please first check you have entered your code correctly, if you have entered your code exactly as it appears on you paper, please then check your previous trips to see if you may have already registered this. Ensure to set the date range to 10 years to see all codes you have registered!
'the code entered is incorrect' This may suggest you have mistyped your code, please double check the code provided and attempt to register again. Codes are case sensitive. Please also check to ensure any '0'/'1' (number) and 'O' 'I' (letters) are input correctly.
If you continue to have issue registering your code, please keep your code safe and fill out a contact us form below.
Please enter your email address and password on https://www.coachdrivers.welcomebreak.co.uk/
If you are unsure of your password you can always request a link to create a new password on www.coachdrivers.welcomebreak.co.uk/password-reset
There is no need to download an app to earn Welcome Break rewards. Our website is designed to work with your smart device.
Food vouchers will only be given to you if you are registered.
All coach crew are eligible to a food voucher even if they have less than 20 passengers.
You can find further details here: https://www.welcomebreak.co.uk/about-us/coach-drivers/coach-drivers-policy/
If you feel you should have received a food voucher, you can contact customer services on customer.service@welcomebreak.co.uk who will advise.
About the rewards
Points will expire 12 months after being awarded.
1 point = £1
Please note points cannot be transfered or redeemed for cash.
No – you are unable to buy additional points. Only points awarded through the scheme can be used towards rewards.
Points are only to be used by the person who claimed the code and cannot be transferred.
Rewards can be delivered within the UK. You can choose your address for delivery when you place your reward order. This should be an address where someone is available to sign for the delivery.
Generally rewards will need to be signed for – particularly if they are high value items. Please enter a delivery address where someone will be available to sign for a reward – this can either be a residential or work address.
Delivery times will vary depending on the time you placed your order and local dispatch centers, however we advise you to allow up to 10 working days for delivery
Please fill a contact us form (below) with your delivery address and description of your order so we can investigate further.
Did the above not answer your query?
Please choose the most relevant tab below and fill out the form to contact the team!
Does your query not fall under any of the above catagories? Please fill out the below with as much detail so the team can assist further!
We are sorry to hear you have had issues registering your code.
'the code entered has already been used' Please first check you have entered your code correctly, if you have entered your code exactly as it appears on you paper, please then check your previous trips to see if you may have already registered this. Ensure to set the date range to 10 years to see all codes you have registered!
'the code entered is incorrect' This may suggest you have mistyped your code, please double check the code provided and attempt to register again. Codes are case sensitive. Please also check to ensure any '0'/'1' (number) and 'O' 'I' (letters) are input correctly.
If you continue to have issue registering you code, please keep your code safe and fill out a contact us form below. Be sure to include the date and time you had received your code and also the code as a picture and in the message body so we can investiagte further!
We are sorry to hear your order has not arrived. We would expect it to be with you within 10 working days at most.
Should you have not recieved your order within 10 working days, please fill out the below form, please ensure to include the address you had requested delivery to so we can investigate further!
To log in, please enter your email address and password on https://www.coachdrivers.welcomebreak.co.uk/
If you are unsure of your password you can always request a link to create a new password on www.coachdrivers.welcomebreak.co.uk/password-reset
Should you continue to have issues, please fill out the below form and ensure to include any email address' you may have registered under.
Food vouchers will only be given to you if you are registered.
All coach crew are eligible to a food voucher even if they have less than 20 passengers.
You can find further details here: https://www.welcomebreak.co.uk/about-us/coach-drivers/coach-drivers-policy/
If you feel you should have received a food voucher, or you would like to contact us in regards to the service you have recieved on site, please click the below link:
